Privacy Policy

1. Introduction and Overview

Bookaboss Inc. ("Bookaboss", "we", "us", or "our") operates a peer-to-peer tool rental platform and a contractor lead-generation marketplace, registered in Ontario, Canada. Our Services connect tool owners with renters and provide qualified leads for commercial and high-end residential projects, typically ranging from CAD $5,000 to $1,000,000.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access our website, mobile applications, or related Services. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using Bookaboss Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account and Profile Information

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth (age verification)
• Business details (for contractors or tool owners), including licenses, certifications, insurance, and tool or project descriptions

2.2 Transaction and Payment Information

• Booking details (dates, pricing, tool or service details)
• Payment method information (processed by third-party payment processors)
• Billing and payout records

2.3 Communications and User Content

• Messages exchanged on the platform
• Customer support communications
• Reviews, ratings, and feedback

2.4 Third-Party Account Information

If you sign in using a third-party service (e.g., Google), we may receive basic profile data as permitted by your settings and that provider's policies.

2.5 Technical and Usage Information

• IP address
• Device type, browser, and operating system
• Pages visited and features used
• Cookies and similar tracking technologies

2.6 Location Information

• Approximate location via IP address
• Precise location (only with your permission) for nearby tools or contractors

2.7 Sensitive Information

We do not intentionally collect sensitive personal information (such as health data or government identifiers), except where legally required for verification or compliance.

3. How We Use Your Information

We use personal information to:

• Provide and manage tool rentals and contractor referrals
• Process payments and payouts
• Communicate service updates, confirmations, and support messages
• Share project details with contractors only with your consent
• Detect fraud, abuse, and security incidents
• Improve platform functionality and user experience
• Comply with legal and regulatory obligations

Marketing communications are sent only with consent, and you may opt out at any time.

4. Disclosure of Information

We may share personal information with:

• Service Providers: Payment processors, hosting providers, analytics tools, and support services
• Other Users: Tool owners, renters, or contractors involved in a booking or referral
• Legal Authorities: When required by law or to protect rights, safety, or property
• Business Transfers: In the event of a merger, acquisition, or asset sale
• Aggregated or De-identified Data: For analytics and business insights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Remember preferences
• Analyze platform usage
• Enhance security and fraud prevention

You may disable cookies in your browser settings, but some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

• Encryption (SSL/TLS)
• Restricted access to personal data
• Secure third-party payment processing

No system is 100% secure; however, we take data protection seriously and comply with breach notification laws if required.

7. Your Privacy Rights (Canada)

Under PIPEDA, you have the right to:

• Access your personal information
• Request corrections
• Withdraw consent (subject to legal or contractual limits)
• Opt out of marketing communications
• File a complaint with the Privacy Commissioner of Canada

Requests may require identity verification.

8. Children's Privacy

Bookaboss Services are intended for users 18 years and older. We do not knowingly collect data from minors. Any such data discovered will be promptly deleted.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the platform or by email. Continued use of the Services constitutes acceptance of the updated policy.

10. Contact Information